Contact us
We typically respond within 24 hours on business days.
What to include
- Your registered email address
- A description of the issue or feedback
- Screenshot or error message if applicable
Subscription & billing queries
To cancel your subscription, go to your Account page and click “Cancel plan”. For other billing queries, please include your Razorpay subscription ID (starts with sub_) or payment ID (starts with pay_). Note that all payments are final — see our refund policy.
Response time
Monday – Friday, 10 AM – 6 PM IST. We aim to reply within 24 hours.